Frequently Asked Questions

How Much Does a House Cleaning Service Cost?

Every house is unique, and every house cleaning fee is individually based. Things that will affect your house cleaning estimate include the size of your home, number of residents, number of pets, number of bathrooms, how often you want our maids to clean, etc.

Will All House Cleaning Visits Cost the Same Amount?

The first house cleaning visit usually costs more than subsequent visits. Generally, it takes additional cleaning tasks for our maids to get the home up to Swept Away by Shaye standards.

Once initial deep clean visit has occurred, your home’s cleanliness can be easily maintained with our regular visit cleaning tasks. Regular house cleaning visits are charged as a flat fee. You will receive an estimate for both the initial deep cleaning and the regular house cleaning visits up front.

Do I Have To Be Home When Swept Away by Shaye's Maids Clean?

This is your option. You may give us a key or security code to be safely stored. These keys are returned to the key safe until your next house cleaning service visit.

What Should I Do About My Security/Alarm System on House Cleaning Day?

If you have a security system, please make necessary arrangements to give your maid team access to your home on your scheduled day. Some clients establish a guest or temporary code for Swept Away by Shaye.

How Shall I Pay for My House Cleaning?

You may pay by cash, check, Venmo or Facebook payment. Payment is due at time of service. If you do not intend to be at home at the time of your maid service visit you may choose to either leave cash or a check on the kitchen counter the morning of your house cleaning.

Do I Need to Provide House Cleaning Products or Equipment?

This is your option. You may give us a key or security code to be safely stored. These keys are returned tWe provide all house cleaning products and state-of-the-art equipment, so you never need to worry about replenishing your supply for our maids. If you have special house cleaning products you want the maids to use, please be sure to discuss this with Shaye in advance, so that we can properly instruct the maids.o the key safe until your next house cleaning service visit.